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Items will only be accepted if returned in 100% original condition with tags: unworn, unwashed, unsealed, un-perfumed, free from make-up & fake tan.
Please note: We do not accept the return of any fake tan, lingerie, socks, earrings, Bubbles and Foxy Friends or most beauty products unless defective or faulty.
All sale items are final and cannot be exchanged or refunded, unless they are defective or faulty.
We do not accept the return of Bubble and Foxy Friends.
Keychain packs must be returned in their original packaging.
You cannot return beauty products (other than the Vol. 1 Water Bottle or the Beauty Sleep Luxe Eye Mask) unless they are defective or faulty.
All clothing & swimwear must be tried on over underwear for hygiene. Do not remove the hygiene seal on swimwear as returns will not be accepted if removed (unless defective).
Please return shoes in the original box in a postage bag. The box must be received in original condition to be accepted.
Items which do not satisfy the above Conditions of Return for our change of mind policy will not be accepted and the customer will be notified.
Start a chat weekdays: 9:00am to 5:00pm (AEDT)